Cancellations & Refunds

A full refund minus a $25 processing fee is available up to seven days before the initial start date of a class or any offering, unless stated otherwise on the class or product page (certain classes, tournaments, camps or courses may have unique cancellation and refund policies, in which case those terms will apply).

No makeups or cancellations once within seven days of the start date of each session.

We must plan and prepare every class, therefore class schedules are fixed and cancellations or no shows to a scheduled class are non-refundable.

SquashRx reserves the right to cancel classes due to instructor illness, insufficient enrollment, inclement weather or any other reason that makes it necessary to do so. In the event of such a cancellation, SquashRx will offer a make up class. You will be notified of any cancellation prior to the class via the contact information you provided at registration.

Junior Program Semester

Commitment to the SquashRx Junior Program is on a semester basis. Full payment is due prior to the first day of the semester. Payment must be made by method designated by SquashRx. All payments are nonrefundable.

No cancellations will be allowed. No makeups are guaranteed for Participant absences. There is no exception made for students under mandatory quarantine. Accommodations will be made when possible. In the event an instructor or court is not available for a scheduled class, a makeup or credit will be offered.

In the case of Clinics and Group Lessons, all Participants will be grouped according to ability at the discretion of the Head Professional and the coaching staff.

Health & Safety

The Program will observe all current city, state, and federal regulations for indoor activities including any mask and vaccination mandates.

A parent/guardian must sign the SquashRx Waiver before the Participant may start the program.

Participants must have appropriate equipment, including squash racquet, eye protection, reusable water bottle, and clean, non-marking court shoes. Racquets and eye protection may be purchased from SquashRx.

Participants must wear protective eyewear at all times when on court and follow all safety protocols as directed by SquashRx staff.

Participants may be removed from his/her slot based on poor attendance or poor behavior. No refunds will be given.

Photography & Video

SquashRx reserves the right to create, use, edit, disseminate, display, reproduce, print, publish, and make any other uses of Participant’s likeness (whether photographic or otherwise), actions, biography, voice, and conversations (collectively or individually, “Likeness”) in any audio and/or visual format (e.g., flyers, posters, magazines, publications, video, photographs, digital format, now known or hereafter devised, individually or collectively, “Images”), recorded, photographed, or otherwise documented at the Facility to be transmitted simulcast live and/or at a later date/time by any and all media, now known or hereafter devised, including without limitation, via website, or any other application, program, service and/or product delivered by means of any internet or wireless protocol, now known or hereafter devised, including, without limitation, any social media application, service or website (e.g., Facebook, Instagram, YouTube, Twitter, etc.).

Without limiting the foregoing, the Participant approves of his or her Likeness appearing for SquashRx’s promotional and informational purposes (which includes, without limitation, the Customer taking lessons, attending tournaments, receiving awards and/or accolades therefore). All Images will become the exclusive property of SquashRx under U.S. copyright law. Participant waives any right to inspect or approve the Images. Participant acknowledges and agrees that he or she will not receive any royalties or other compensation arising or related to the use and/or exploitation of the Images even if SquashRx receives any compensation from such use and/or exploitation thereof.